From rpelletier@isoc.org Thu Jul 5 09:22:03 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id C2BC321F86EC for ; Thu, 5 Jul 2012 09:22:03 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -103.645 X-Spam-Level: X-Spam-Status: No, score=-103.645 tagged_above=-999 required=5 tests=[AWL=0.557, BAYES_00=-2.599, GB_I_INVITATION=-2, HTML_MESSAGE=0.001, MIME_QP_LONG_LINE=1.396, RCVD_IN_DNSWL_LOW=-1, USER_IN_WHITELIST=-100] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id oE850R6qBuTB for ; Thu, 5 Jul 2012 09:22:02 -0700 (PDT) Received: from smtp184.iad.emailsrvr.com (smtp184.iad.emailsrvr.com [207.97.245.184]) by ietfa.amsl.com (Postfix) with ESMTP id C2D4D21F86E2 for ; Thu, 5 Jul 2012 09:22:01 -0700 (PDT) Received: from localhost (localhost.localdomain [127.0.0.1]) by smtp48.relay.iad1a.emailsrvr.com (SMTP Server) with ESMTP id A25BC16830A for ; Thu, 5 Jul 2012 12:22:11 -0400 (EDT) X-Virus-Scanned: OK Received: by smtp48.relay.iad1a.emailsrvr.com (Authenticated sender: rpelletier-AT-isoc.org) with ESMTPSA id 70C3C1682E7 for ; Thu, 5 Jul 2012 12:22:11 -0400 (EDT) From: Ray Pelletier Mime-Version: 1.0 (Apple Message framework v1084) Content-Type: multipart/alternative; boundary=Apple-Mail-355-273394462 Date: Thu, 5 Jul 2012 12:22:10 -0400 X-Priority: 3 References: <951028591.2717.1341505020758.JavaMail.nobody@jsj2tc002.webex.com> To: tools-development@ietf.org Message-Id: X-Mailer: Apple Mail (2.1084) Subject: [TOOLS-DEVELOPMENT] Tools Call 11 July was Fwd: (Forward to attendees) Meeting invitation: Tools Cmte X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 05 Jul 2012 16:22:04 -0000 --Apple-Mail-355-273394462 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii All A reminder of the call on Wednesday 11 July at 11:00 AM EDT, GMT-04. = WebEx below. Ray Begin forwarded message: > From: Ray Pelletier > Date: July 5, 2012 12:17:00 PM EDT > To: rpelletier@isoc.org > Subject: (Forward to attendees) Meeting invitation: Tools Cmte > Reply-To: rpelletier@isoc.org >=20 >=20 > **** You can forward this email invitation to attendees ****=20 >=20 > Hello ,=20 >=20 > Ray Pelletier invites you to attend this online meeting.=20 >=20 > Topic: Tools Cmte=20 > Date: Wednesday, July 11, 2012=20 > Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)=20 > Meeting Number: 968 718 663=20 > Meeting Password: Tools=20 >=20 >=20 > -------------------------------------------------------=20 > To join the online meeting (Now from mobile devices!)=20 > -------------------------------------------------------=20 > 1. Go to = https://workgreen.webex.com/workgreen/j.php?ED=3D195528532&UID=3D0&PW=3DNY= jYwNzQxNmIy&RT=3DMiMxMQ%3D%3D=20 > 2. If requested, enter your name and email address.=20 > 3. If a password is required, enter the meeting password: Tools=20 > 4. Click "Join".=20 >=20 > To view in other time zones or languages, please click the link:=20 > = https://workgreen.webex.com/workgreen/j.php?ED=3D195528532&UID=3D0&PW=3DNY= jYwNzQxNmIy&ORT=3DMiMxMQ%3D%3D=20 >=20 > -------------------------------------------------------=20 > To join the audio conference only=20 > -------------------------------------------------------=20 > To receive a call back, provide your phone number when you join the = meeting, or call the number below and enter the access code.=20 > Call-in toll-free number (US/Canada): 1-877-668-4490=20 > Call-in toll number (US/Canada): 1-408-792-6300=20 > Global call-in numbers: = https://workgreen.webex.com/workgreen/globalcallin.php?serviceType=3DMC&ED= =3D195528532&tollFree=3D1=20 > Toll-free dialing restrictions: = http://www.webex.com/pdf/tollfree_restrictions.pdf=20 >=20 > Access code:968 718 663=20 >=20 > -------------------------------------------------------=20 > For assistance=20 > -------------------------------------------------------=20 > 1. Go to https://workgreen.webex.com/workgreen/mc=20 > 2. On the left navigation bar, click "Support".=20 >=20 > You can contact me at:=20 > rpelletier@isoc.org=20 > 1-703-652-9534=20 >=20 > To add this meeting to your calendar program (for example Microsoft = Outlook), click this link:=20 > = https://workgreen.webex.com/workgreen/j.php?ED=3D195528532&UID=3D0&ICS=3DM= I&LD=3D1&RD=3D2&ST=3D1&SHA2=3D6CNMB9bffRmhRb6XeL00uCgv7dQAUodgXGylsEKbPVc=3D= &RT=3DMiMxMQ%3D%3D=20 >=20 > The playback of UCF (Universal Communications Format) rich media files = requires appropriate players. To view this type of rich media files in = the meeting, please check whether you have the players installed on your = computer by going to = https://workgreen.webex.com/workgreen/systemdiagnosis.php.=20 >=20 > Sign up for a free trial of WebEx=20 > http://www.webex.com/go/mcemfreetrial=20 >=20 > http://www.webex.com=20 >=20 > CCP:+14087926300x968718663#=20 >=20 > IMPORTANT NOTICE: This WebEx service includes a feature that allows = audio and any documents and other materials exchanged or viewed during = the session to be recorded. By joining this session, you automatically = consent to such recordings. If you do not consent to the recording, = discuss your concerns with the meeting host prior to the start of the = recording or do not join the session. Please note that any such = recordings may be subject to discovery in the event of litigation.=20 --Apple-Mail-355-273394462 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii
From: Ray Pelletier = <messenger@webex.com>
=
Date: July 5, 2012 = 12:17:00 PM EDT
To: rpelletier@isoc.org
Subject: (Forward to = attendees) Meeting invitation: Tools Cmte
Reply-To: rpelletier@isoc.org


**** You can forward this email invitation to attendees = ****

Hello ,

Ray Pelletier invites you to attend = this online meeting.

Topic: Tools Cmte
Date: Wednesday, = July 11, 2012
Time: 11:00 am, Eastern Daylight Time (New York, = GMT-04:00)
Meeting Number: 968 718 663
Meeting Password: Tools =


------------------------------------------------------- =
To join the online meeting (Now from mobile devices!)
= -------------------------------------------------------
1. Go to https://workgreen.webex.com/workgreen/j.php?ED=3D1955285= 32&UID=3D0&PW=3DNYjYwNzQxNmIy&RT=3DMiMxMQ%3D%3D
2. = If requested, enter your name and email address.
3. If a password = is required, enter the meeting password: Tools
4. Click "Join". =

To view in other time zones or languages, please click the = link:
https://workgreen.webex.com/workgreen/j.php?ED=3D1955285= 32&UID=3D0&PW=3DNYjYwNzQxNmIy&ORT=3DMiMxMQ%3D%3D
=
-------------------------------------------------------
To = join the audio conference only
= -------------------------------------------------------
To receive = a call back, provide your phone number when you join the meeting, or = call the number below and enter the access code.
Call-in toll-free = number (US/Canada): 1-877-668-4490
Call-in toll number (US/Canada): = 1-408-792-6300
Global call-in numbers: https://workgreen.webex.com/workgreen/globalcallin.php?s= erviceType=3DMC&ED=3D195528532&tollFree=3D1
Toll-free = dialing restrictions: http://www.webex.com/pdf/tollfree_restrictions.pdf =

Access code:968 718 663

= -------------------------------------------------------
For = assistance
------------------------------------------------------- =
1. Go to https://workgreen.webex.com/workgreen/mc
2. = On the left navigation bar, click "Support".

You can contact = me at:
rpelletier@isoc.org
= 1-703-652-9534

To add this meeting to your calendar program = (for example Microsoft Outlook), click this link:
https://workgreen.webex.com/workgreen/j.php?ED=3D1955285= 32&UID=3D0&ICS=3DMI&LD=3D1&RD=3D2&ST=3D1&SHA2=3D6C= NMB9bffRmhRb6XeL00uCgv7dQAUodgXGylsEKbPVc=3D&RT=3DMiMxMQ%3D%3D =

The playback of UCF (Universal Communications Format) rich = media files requires appropriate players. To view this type of rich = media files in the meeting, please check whether you have the players = installed on your computer by going to https:/= /workgreen.webex.com/workgreen/systemdiagnosis.php.

Sign = up for a free trial of WebEx
http://www.webex.com/go/mcemfreetrial

http://www.webex.com =

CCP:+14087926300x968718663#

IMPORTANT NOTICE: This = WebEx service includes a feature that allows audio and any documents and = other materials exchanged or viewed during the session to be recorded. = By joining this session, you automatically consent to such recordings. = If you do not consent to the recording, discuss your concerns with the = meeting host prior to the start of the recording or do not join the = session. Please note that any such recordings may be subject to = discovery in the event of litigation.
=

= --Apple-Mail-355-273394462-- From amorris@amsl.com Tue Jul 10 15:36:28 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id 350DD11E811F for ; Tue, 10 Jul 2012 15:36:28 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -1.781 X-Spam-Level: X-Spam-Status: No, score=-1.781 tagged_above=-999 required=5 tests=[AWL=0.819, BAYES_00=-2.599] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id xEeKI726B0ZU for ; Tue, 10 Jul 2012 15:36:27 -0700 (PDT) Received: from mail.amsl.com (mail.amsl.com [IPv6:2001:1890:123a::1:14]) by ietfa.amsl.com (Postfix) with ESMTP id B31DD11E810E for ; Tue, 10 Jul 2012 15:36:27 -0700 (PDT) Received: from localhost (localhost [127.0.0.1]) by c8a.amsl.com (Postfix) with ESMTP id 6D08612CCDB for ; Tue, 10 Jul 2012 15:36:55 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com Received: from c8a.amsl.com ([127.0.0.1]) by localhost (c8a.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 8RjksxfqafVB for ; Tue, 10 Jul 2012 15:36:55 -0700 (PDT) Received: from [12.22.58.168] (unknown [12.22.58.168]) by c8a.amsl.com (Postfix) with ESMTPSA id 53A5C12C793 for ; Tue, 10 Jul 2012 15:36:55 -0700 (PDT) From: Alexa Morris Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Date: Tue, 10 Jul 2012 15:36:56 -0700 Message-Id: To: IETF Tools Development Mime-Version: 1.0 (Apple Message framework v1084) X-Mailer: Apple Mail (2.1084) Subject: [TOOLS-DEVELOPMENT] Issue with I-D Submission Tool Authentication Emails X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 10 Jul 2012 22:36:28 -0000 There is an ongoing issue with the I-D submission tool that I'm = wondering if we can discuss tomorrow, or on an upcoming tools call. Over = the past year we estimate that we've received roughly 40 tickets from = users who have submitted an I-D but never received the authentication = email. These authentication emails contain a link that the user is = supposed to click to approve the posting of the draft, so if the user = does not receive the email then the draft does not get posted. =20 I understand from Henrik that the emails have been sent by the tool, and = so that the issue is very likely on the recipient side. However the = issue, which seems to be increasing in both scope and size, is = significant enough that I'm wondering if we can determine why so many = people are affected. Perhaps there is some sort of tweak we can make to = minimize this impact. Alternatively, perhaps we can offer guidance as to = what they can do on their side to increase the odds of their receiving = the email.=20 We have more than one open ticket on this very issue right now. See = below for an example: ----- Subject: Problems with draft submission Date: Wed, 6 Jun 2012 15:19:19 +0100 To: From: "Adrian Farrel" Download (untitled) [text/plain 479b] Hi, One of the authors is reporting problems with a draft submission. https://datatracker.ietf.org/submit/status/41685/ They did not receive the email with the verification link. Important: Can you please authorise the posting of the I-D. Sometime: The same problem seems to have arisen a number of times with authors = from the same company. It is likely their filters are dropping these emails. Any = clues about how we can go about tracking this issue down? Thanks, Adrian ---- Thanks, Alexa ---------- Alexa Morris / Executive Director / IETF 48377 Fremont Blvd., Suite 117, Fremont, CA 94538 Phone: +1.510.492.4089 / Fax: +1.510.492.4001 Email: amorris@amsl.com Managed by Association Management Solutions (AMS) Forum Management, Meeting and Event Planning www.amsl.com From henrik@levkowetz.com Tue Jul 10 16:23:43 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id 0FF7811E8115 for ; Tue, 10 Jul 2012 16:23:43 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -102.328 X-Spam-Level: X-Spam-Status: No, score=-102.328 tagged_above=-999 required=5 tests=[AWL=0.272, BAYES_00=-2.599, USER_IN_WHITELIST=-100] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id dMEADie2q3pQ for ; Tue, 10 Jul 2012 16:23:42 -0700 (PDT) Received: from merlot.tools.ietf.org (merlot.tools.ietf.org [IPv6:2a01:3f0:0:31::14]) by ietfa.amsl.com (Postfix) with ESMTP id 3623A11E80FE for ; Tue, 10 Jul 2012 16:23:42 -0700 (PDT) Received: from h225n11-s-oev-d2.ias.bredband.telia.com ([2.248.171.225]:56931 helo=vigonier.lan) by merlot.tools.ietf.org with esmtpsa (TLS1.0:DHE_RSA_AES_256_CBC_SHA1:32) (Exim 4.77) (envelope-from ) id 1SojmX-0004f0-T4; Wed, 11 Jul 2012 01:23:55 +0200 Message-ID: <4FFCB980.7000604@levkowetz.com> Date: Wed, 11 Jul 2012 01:23:44 +0200 From: Henrik Levkowetz User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:10.0.5) Gecko/20120601 Thunderbird/10.0.5 MIME-Version: 1.0 To: Alexa Morris References: In-Reply-To: X-Enigmail-Version: 1.4 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit X-SA-Exim-Connect-IP: 2.248.171.225 X-SA-Exim-Rcpt-To: amorris@amsl.com, tools-development@ietf.org, henrik-sent@levkowetz.com X-SA-Exim-Mail-From: henrik@levkowetz.com X-SA-Exim-Version: 4.2.1 (built Mon, 26 Dec 2011 16:57:07 +0000) X-SA-Exim-Scanned: Yes (on merlot.tools.ietf.org) Cc: IETF Tools Development Subject: Re: [TOOLS-DEVELOPMENT] Issue with I-D Submission Tool Authentication Emails X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 10 Jul 2012 23:23:43 -0000 Hi Alexa, On 2012-07-11 00:36 Alexa Morris said the following: > There is an ongoing issue with the I-D submission tool that I'm > wondering if we can discuss tomorrow, or on an upcoming tools call. > Over the past year we estimate that we've received roughly 40 tickets > from users who have submitted an I-D but never received the > authentication email. These authentication emails contain a link that > the user is supposed to click to approve the posting of the draft, so > if the user does not receive the email then the draft does not get > posted. > > I understand from Henrik that the emails have been sent by the tool, > and so that the issue is very likely on the recipient side. Correct; every single instance of this which has been brought to my attention, and I've verified, has showed that the logs at the ietf server shows that the email has been handed over to the recipients email server. > However > the issue, which seems to be increasing in both scope and size, is > significant enough that I'm wondering if we can determine why so many > people are affected. Perhaps there is some sort of tweak we can make > to minimize this impact. Alternatively, perhaps we can offer guidance > as to what they can do on their side to increase the odds of their > receiving the email. Both a tweak and published advice would be good; I'm somewhat baffled at the cause of the problem, and would like to find some way of improving the likelihood of the emails reaching the recipients. > We have more than one open ticket on this very issue right now. See > below for an example: Yes. There was another just today which I verified for Stephanie; in that case (after I provided the log details) one of the other authors (not the poster) verified that he had indeed received the email. But why does it seem like this has become an issue which pops up much more often after the submission tool rewrite, I wonder? Has some change in the text or headers of the email caused a dramatic change in the likelihood of spam classification? I'm bothered by this. Best regards, Henrik > ----- Subject: Problems with draft submission Date: Wed, 6 Jun 2012 > 15:19:19 +0100 To: From: "Adrian Farrel" > Download (untitled) [text/plain 479b] Hi, > > One of the authors is reporting problems with a draft submission. > > https://datatracker.ietf.org/submit/status/41685/ > > They did not receive the email with the verification link. > > Important: Can you please authorise the posting of the I-D. > > Sometime: The same problem seems to have arisen a number of times > with authors from the same company. It is likely their filters are > dropping these emails. Any clues about how we can go about tracking > this issue down? > > Thanks, Adrian ---- > > Thanks, Alexa > > > ---------- Alexa Morris / Executive Director / IETF 48377 Fremont > Blvd., Suite 117, Fremont, CA 94538 Phone: +1.510.492.4089 / Fax: > +1.510.492.4001 Email: amorris@amsl.com > > Managed by Association Management Solutions (AMS) Forum Management, > Meeting and Event Planning www.amsl.com > > _______________________________________________ TOOLS-DEVELOPMENT > mailing list TOOLS-DEVELOPMENT@ietf.org > https://www.ietf.org/mailman/listinfo/tools-development > From rpelletier@isoc.org Tue Jul 10 17:09:57 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id A74AB11E8087 for ; Tue, 10 Jul 2012 17:09:57 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -102.627 X-Spam-Level: X-Spam-Status: No, score=-102.627 tagged_above=-999 required=5 tests=[AWL=-0.424, BAYES_00=-2.599, MIME_QP_LONG_LINE=1.396, RCVD_IN_DNSWL_LOW=-1, USER_IN_WHITELIST=-100] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id mmvxbcmW3mQY for ; Tue, 10 Jul 2012 17:09:56 -0700 (PDT) Received: from smtp114.iad.emailsrvr.com (smtp114.iad.emailsrvr.com [207.97.245.114]) by ietfa.amsl.com (Postfix) with ESMTP id A3E6811E815A for ; Tue, 10 Jul 2012 17:09:56 -0700 (PDT) Received: from localhost (localhost.localdomain [127.0.0.1]) by smtp41.relay.iad1a.emailsrvr.com (SMTP Server) with ESMTP id 21235290AB7 for ; Tue, 10 Jul 2012 20:10:25 -0400 (EDT) X-Virus-Scanned: OK Received: by smtp41.relay.iad1a.emailsrvr.com (Authenticated sender: rpelletier-AT-isoc.org) with ESMTPSA id DBDDC290A1F for ; Tue, 10 Jul 2012 20:10:24 -0400 (EDT) From: Ray Pelletier Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Date: Tue, 10 Jul 2012 20:10:24 -0400 Message-Id: <1925CAB0-7720-4D7A-9DDC-27A8E6F35CAB@isoc.org> To: tools-development@ietf.org Mime-Version: 1.0 (Apple Message framework v1084) X-Mailer: Apple Mail (2.1084) Subject: [TOOLS-DEVELOPMENT] Tools Call Wed 11 July X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 11 Jul 2012 00:09:57 -0000 All; A reminder of Wednesday's call at 11:00 AM ET. WebEx details below. Draft Agenda: Tools Call 7-11-12 1. xml2rfc 2. I-D Submission Tool Authentication Emails 3. Projects Update - Henrik Charter Milestone Management Development - IOLA Back End Development - IOLA NomCom Tool Specs - LC Remote Participation Services Spec Dev 4. Tools Deployed Community ID Tracking Tool WG Charter 5. RFPs Agenda Scheduling RFP Mail Archive RFP 6. AOB Ray Topic: Tools Cmte=20 Date: Wednesday, July 11, 2012=20 Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)=20 Meeting Number: 968 718 663=20 Meeting Password: Tools=20 -------------------------------------------------------=20 To join the online meeting (Now from mobile devices!)=20 -------------------------------------------------------=20 1. Go to = https://workgreen.webex.com/workgreen/j.php?ED=3D195528532&UID=3D0&PW=3DNY= jYwNzQxNmIy&RT=3DMiMxMQ%3D%3D=20 2. If requested, enter your name and email address.=20 3. If a password is required, enter the meeting password: Tools=20 4. Click "Join".=20 To view in other time zones or languages, please click the link:=20 = https://workgreen.webex.com/workgreen/j.php?ED=3D195528532&UID=3D0&PW=3DNY= jYwNzQxNmIy&ORT=3DMiMxMQ%3D%3D=20 -------------------------------------------------------=20 To join the audio conference only=20 -------------------------------------------------------=20 To receive a call back, provide your phone number when you join the = meeting, or call the number below and enter the access code.=20 Call-in toll-free number (US/Canada): 1-877-668-4490=20 Call-in toll number (US/Canada): 1-408-792-6300=20 Global call-in numbers: = https://workgreen.webex.com/workgreen/globalcallin.php?serviceType=3DMC&ED= =3D195528532&tollFree=3D1=20 Toll-free dialing restrictions: = http://www.webex.com/pdf/tollfree_restrictions.pdf=20 Access code:968 718 663=20 -------------------------------------------------------=20 For assistance=20 -------------------------------------------------------=20 1. Go to https://workgreen.webex.com/workgreen/mc=20 2. On the left navigation bar, click "Support".=20 You can contact me at:=20 rpelletier@isoc.org=20 1-703-652-9534=20 To add this meeting to your calendar program (for example Microsoft = Outlook), click this link:=20 = https://workgreen.webex.com/workgreen/j.php?ED=3D195528532&UID=3D0&ICS=3DM= I&LD=3D1&RD=3D2&ST=3D1&SHA2=3D6CNMB9bffRmhRb6XeL00uCgv7dQAUodgXGylsEKbPVc=3D= &RT=3DMiMxMQ%3D%3D=20 The playback of UCF (Universal Communications Format) rich media files = requires appropriate players. To view this type of rich media files in = the meeting, please check whether you have the players installed on your = computer by going = tohttps://workgreen.webex.com/workgreen/systemdiagnosis.php.=20 Sign up for a free trial of WebEx=20 http://www.webex.com/go/mcemfreetrial=20 http://www.webex.com=20 CCP:+14087926300x968718663#=20 IMPORTANT NOTICE: This WebEx service includes a feature that allows = audio and any documents and other materials exchanged or viewed during = the session to be recorded. By joining this session, you automatically = consent to such recordings. If you do not consent to the recording, = discuss your concerns with the meeting host prior to the start of the = recording or do not join the session. Please note that any such = recordings may be subject to discovery in the event of litigation.=20= From dcrocker@gmail.com Tue Jul 10 22:58:04 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id 6714B21F84DF for ; Tue, 10 Jul 2012 22:58:04 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -3.599 X-Spam-Level: X-Spam-Status: No, score=-3.599 tagged_above=-999 required=5 tests=[BAYES_00=-2.599, RCVD_IN_DNSWL_LOW=-1] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 0xDft5Ddv7Ks for ; Tue, 10 Jul 2012 22:58:03 -0700 (PDT) Received: from mail-yw0-f54.google.com (mail-yw0-f54.google.com [209.85.213.54]) by ietfa.amsl.com (Postfix) with ESMTP id CB7EF21F84A6 for ; Tue, 10 Jul 2012 22:58:03 -0700 (PDT) Received: by yhfs35 with SMTP id s35so1183457yhf.27 for ; Tue, 10 Jul 2012 22:58:33 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=message-id:date:from:organization:user-agent:mime-version:to:cc :subject:references:in-reply-to:content-type :content-transfer-encoding; bh=UI0f0+Aus66UY9qAGNVFmDIQCL8DOslwJ+NH1qO+9nA=; b=GrndSQAYw6pSxKdxPhz4oBlJ91PXq13C2PtDPJLiJ4zcVL9d2oSz1RWfx2clDnyuTZ xA+qWKbEPNkuvNrX+oPL6B2Qys9Rue/hUbo7kRA3kcEw0vQUvWC3VhaIz0bYrBu96kDl xooig+nvTu4nxirMcvd0zZC5cu6Ai4jeWKWDVAEO0f0LOYnPlAcofrRcezzJLx6xgxCd SbK5MmBitHeALDQEPMvlOe/mK1dDizbNO8nONpKJhtwueSdFXrOvO7I1dWYYRvJUK3Ga 0Z3ozqbx4JqcjdLkM3DOd51BGHI42fBeqnQX+TLfXpSjArRtdqubTIw5e2u69zfTfPet EVDQ== Received: by 10.66.90.67 with SMTP id bu3mr79152966pab.47.1341986312921; Tue, 10 Jul 2012 22:58:32 -0700 (PDT) Received: from [192.168.1.11] (adsl-67-127-55-201.dsl.pltn13.pacbell.net. [67.127.55.201]) by mx.google.com with ESMTPS id qc5sm1042741pbb.6.2012.07.10.22.58.30 (version=SSLv3 cipher=OTHER); Tue, 10 Jul 2012 22:58:31 -0700 (PDT) Message-ID: <4FFD1601.2060100@gmail.com> Date: Tue, 10 Jul 2012 22:58:25 -0700 From: Dave Crocker Organization: Brandenburg InternetWorking User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20120614 Thunderbird/13.0.1 MIME-Version: 1.0 To: Henrik Levkowetz References: <4FFCB980.7000604@levkowetz.com> In-Reply-To: <4FFCB980.7000604@levkowetz.com> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Cc: IETF Tools Development Subject: Re: [TOOLS-DEVELOPMENT] Issue with I-D Submission Tool Authentication Emails X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 11 Jul 2012 05:58:04 -0000 On 7/10/2012 4:23 PM, Henrik Levkowetz wrote: >> I understand from Henrik that the emails have been sent by the tool, >> and so that the issue is very likely on the recipient side. > > Correct; every single instance of this which has been brought to my > attention, and I've verified, has showed that the logs at the ietf > server shows that the email has been handed over to the recipients > email server. ... > Yes. There was another just today which I verified for Stephanie; in > that case (after I provided the log details) one of the other authors > (not the poster) verified that he had indeed received the email. But > why does it seem like this has become an issue which pops up much more > often after the submission tool rewrite, I wonder? Has some change > in the text or headers of the email caused a dramatic change in the > likelihood of spam classification? I'm bothered by this. Was the other author at the same domain name/email service? Alas, spam has made mail delivery frequently challenging, due to the many and varied layers of filtering that gets done. Has there been any followup with the folks who did not get delivery, trying alternative postings, perhaps to other of their email addresses? Is there any ongoing monitoring of the public reputation of the machine (domain name and IP Address) doing sending from the IETF side? d/ -- Dave Crocker bbiw.net From henrik@levkowetz.com Wed Jul 11 02:59:12 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id 171E921F8673 for ; Wed, 11 Jul 2012 02:59:12 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -102.485 X-Spam-Level: X-Spam-Status: No, score=-102.485 tagged_above=-999 required=5 tests=[AWL=0.115, BAYES_00=-2.599, NO_RELAYS=-0.001, USER_IN_WHITELIST=-100] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id Y25L22nru6eo for ; Wed, 11 Jul 2012 02:59:11 -0700 (PDT) Received: from grenache.tools.ietf.org (unknown [IPv6:2a01:3f0:1:2:225:90ff:fe34:720e]) by ietfa.amsl.com (Postfix) with ESMTP id 7596921F85FC for ; Wed, 11 Jul 2012 02:59:11 -0700 (PDT) Received: from [2a01:3f0:1:0:b01b:9788:cc6:4684] (port=49334 helo=brunello.netnod.se) by grenache.tools.ietf.org with esmtpsa (TLS1.0:DHE_RSA_AES_256_CBC_SHA1:32) (Exim 4.77) (envelope-from ) id 1Sothe-0002fl-7s; Wed, 11 Jul 2012 11:59:26 +0200 Message-ID: <4FFD4E7D.3070904@levkowetz.com> Date: Wed, 11 Jul 2012 11:59:25 +0200 From: Henrik Levkowetz User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:10.0.5) Gecko/20120601 Thunderbird/10.0.5 MIME-Version: 1.0 To: Dave Crocker References: <4FFCB980.7000604@levkowetz.com> <4FFD1601.2060100@gmail.com> In-Reply-To: <4FFD1601.2060100@gmail.com> X-Enigmail-Version: 1.4 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit X-SA-Exim-Connect-IP: 2a01:3f0:1:0:b01b:9788:cc6:4684 X-SA-Exim-Rcpt-To: dcrocker@gmail.com, amorris@amsl.com, tools-development@ietf.org, henrik-sent@levkowetz.com X-SA-Exim-Mail-From: henrik@levkowetz.com X-SA-Exim-Version: 4.2.1 (built Mon, 26 Dec 2011 16:24:06 +0000) X-SA-Exim-Scanned: Yes (on grenache.tools.ietf.org) Cc: IETF Tools Development Subject: Re: [TOOLS-DEVELOPMENT] Issue with I-D Submission Tool Authentication Emails X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 11 Jul 2012 09:59:12 -0000 Hi Dave, On 2012-07-11 07:58 Dave Crocker said: > > On 7/10/2012 4:23 PM, Henrik Levkowetz wrote: >>> I understand from Henrik that the emails have been sent by the tool, >>> and so that the issue is very likely on the recipient side. >> >> Correct; every single instance of this which has been brought to my >> attention, and I've verified, has showed that the logs at the ietf >> server shows that the email has been handed over to the recipients >> email server. > ... >> Yes. There was another just today which I verified for Stephanie; in >> that case (after I provided the log details) one of the other authors >> (not the poster) verified that he had indeed received the email. But >> why does it seem like this has become an issue which pops up much more >> often after the submission tool rewrite, I wonder? Has some change >> in the text or headers of the email caused a dramatic change in the >> likelihood of spam classification? I'm bothered by this. > > Was the other author at the same domain name/email service? Yes. Good point. > Alas, spam has made mail delivery frequently challenging, due to the > many and varied layers of filtering that gets done. > > Has there been any followup with the folks who did not get delivery, > trying alternative postings, perhaps to other of their email addresses? Normally the submitter who doesn't see the confirmation email contatcts the secretariat, who sees that the posting goes through and also asks me to check whether the email has gone out. Beyond that, no, not to my knowledge. > Is there any ongoing monitoring of the public reputation of the machine > (domain name and IP Address) doing sending from the IETF side? Alexa? Best regards, Henrik From glen@amsl.com Wed Jul 11 08:07:08 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id 6947B21F855F for ; Wed, 11 Jul 2012 08:07:08 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -101.671 X-Spam-Level: X-Spam-Status: No, score=-101.671 tagged_above=-999 required=5 tests=[AWL=-0.929, BAYES_20=-0.74, NO_RELAYS=-0.001, USER_IN_WHITELIST=-100] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id xf849Qk4yy8w for ; Wed, 11 Jul 2012 08:07:07 -0700 (PDT) Received: from mail.amsl.com (mail.amsl.com [IPv6:2001:1890:123a::1:14]) by ietfa.amsl.com (Postfix) with ESMTP id E72A621F8555 for ; Wed, 11 Jul 2012 08:07:07 -0700 (PDT) Received: by c8a.amsl.com (Postfix, from userid 1000) id 9A07412CEB6; Wed, 11 Jul 2012 08:07:39 -0700 (PDT) Date: Wed, 11 Jul 2012 08:07:39 -0700 From: Glen To: glen@amsl.com Message-ID: <20120711150739.GA26801@amsl.com> MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline User-Agent: Mutt/1.5.21 (2010-09-15) X-Mailman-Approved-At: Wed, 11 Jul 2012 08:08:14 -0700 Subject: [TOOLS-DEVELOPMENT] The Internet X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 11 Jul 2012 15:07:08 -0000 THE IT CROWD - Series 3 - Episode 4: The Internet http://www.youtube.com/watch?v=iDbyYGrswtg From glen@amsl.com Wed Jul 11 08:10:02 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id 8613321F8724 for ; Wed, 11 Jul 2012 08:10:01 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -102.135 X-Spam-Level: X-Spam-Status: No, score=-102.135 tagged_above=-999 required=5 tests=[AWL=0.465, BAYES_00=-2.599, NO_RELAYS=-0.001, USER_IN_WHITELIST=-100] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id nMJC+nQrwKuE for ; Wed, 11 Jul 2012 08:10:01 -0700 (PDT) Received: from mail.amsl.com (mail.amsl.com [IPv6:2001:1890:123a::1:14]) by ietfa.amsl.com (Postfix) with ESMTP id 97E2821F8627 for ; Wed, 11 Jul 2012 08:09:59 -0700 (PDT) Received: by c8a.amsl.com (Postfix, from userid 1000) id 5608112CEBA; Wed, 11 Jul 2012 08:10:29 -0700 (PDT) Date: Wed, 11 Jul 2012 08:10:29 -0700 From: Glen To: Dave Crocker Message-ID: <20120711151029.GB26801@amsl.com> References: <4FFCB980.7000604@levkowetz.com> <4FFD1601.2060100@gmail.com> MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: <4FFD1601.2060100@gmail.com> User-Agent: Mutt/1.5.21 (2010-09-15) Cc: Henrik Levkowetz , IETF Tools Development Subject: Re: [TOOLS-DEVELOPMENT] Issue with I-D Submission Tool Authentication Emails X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 11 Jul 2012 15:10:03 -0000 On Tue, Jul 10, 2012 at 10:58:25PM -0700, Dave Crocker wrote: > Is there any ongoing monitoring of the public reputation of the > machine (domain name and IP Address) doing sending from the IETF > side? >From our end, we check the mail delivery queues several times a day, and we catch any systems that are refusing or "greylisting" our mail. We frequently catch Yahoo, and, less frequently, Google, doing this, and we take action immediately to resolve it. But if the destination servers accept the mail, we consider it delivered at this point. Glen From dcrocker@gmail.com Wed Jul 11 08:46:25 2012 Return-Path: X-Original-To: tools-development@ietfa.amsl.com Delivered-To: tools-development@ietfa.amsl.com Received: from localhost (localhost [127.0.0.1]) by ietfa.amsl.com (Postfix) with ESMTP id DD52011E8089 for ; Wed, 11 Jul 2012 08:46:24 -0700 (PDT) X-Virus-Scanned: amavisd-new at amsl.com X-Spam-Flag: NO X-Spam-Score: -3.599 X-Spam-Level: X-Spam-Status: No, score=-3.599 tagged_above=-999 required=5 tests=[AWL=0.000, BAYES_00=-2.599, RCVD_IN_DNSWL_LOW=-1] Received: from mail.ietf.org ([12.22.58.30]) by localhost (ietfa.amsl.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id wl3de6h3kGDL for ; Wed, 11 Jul 2012 08:46:24 -0700 (PDT) Received: from mail-pb0-f44.google.com (mail-pb0-f44.google.com [209.85.160.44]) by ietfa.amsl.com (Postfix) with ESMTP id 176C221F85B6 for ; Wed, 11 Jul 2012 08:46:24 -0700 (PDT) Received: by pbcwy7 with SMTP id wy7so2342889pbc.31 for ; Wed, 11 Jul 2012 08:46:55 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=message-id:date:from:organization:user-agent:mime-version:to:cc :subject:references:in-reply-to:content-type :content-transfer-encoding; bh=eknECXHikzBIkzUcE5N9dWmDKL162gw/7XWgAwGfkyY=; b=PP0m2wdpMYwYcZGvXRW5dHHj42+yLSxe3GDgI44v2C/KwZMmOb8LeWRkPZZEG8cGln T1efYfC+UlvlnRw3iK3OUL0hldan5CWfvDuDRctBujCO4wakrIpfgiumfC/NXeUo3DNr OoHbu8YurIa45km0nsJNohs3VWwh3O240d/ujLgHgeDc6pdCj1Et0jCZxp7O7K5UUgiZ pQ2tUzELtIqtitMcxyFOOg5si7soMt9FKpdEMgQeEw3ktSSELgRMPSX3WnrLRsuglXiq DsuD/qb0E5JW4nu0KEF/KS3HJpTHrLP2Rm3a/CTNbL/J8eKTi5N3zmnXkW1iLMHvkb9Q to/g== Received: by 10.68.194.6 with SMTP id hs6mr80950373pbc.133.1342021614877; Wed, 11 Jul 2012 08:46:54 -0700 (PDT) Received: from [192.168.1.11] (adsl-67-127-55-201.dsl.pltn13.pacbell.net. [67.127.55.201]) by mx.google.com with ESMTPS id og4sm1922887pbb.48.2012.07.11.08.46.52 (version=SSLv3 cipher=OTHER); Wed, 11 Jul 2012 08:46:53 -0700 (PDT) Message-ID: <4FFD9FE7.10608@gmail.com> Date: Wed, 11 Jul 2012 08:46:47 -0700 From: Dave Crocker Organization: Brandenburg InternetWorking User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20120614 Thunderbird/13.0.1 MIME-Version: 1.0 To: Glen References: <4FFCB980.7000604@levkowetz.com> <4FFD1601.2060100@gmail.com> <20120711151029.GB26801@amsl.com> In-Reply-To: <20120711151029.GB26801@amsl.com> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Cc: Henrik Levkowetz , IETF Tools Development Subject: Re: [TOOLS-DEVELOPMENT] Issue with I-D Submission Tool Authentication Emails X-BeenThere: tools-development@ietf.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: Tools Development list server List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Wed, 11 Jul 2012 15:46:25 -0000 On 7/11/2012 8:10 AM, Glen wrote: > On Tue, Jul 10, 2012 at 10:58:25PM -0700, Dave Crocker wrote: >> Is there any ongoing monitoring of the public reputation of the >> machine (domain name and IP Address) doing sending from the IETF >> side? > >>From our end, we check the mail delivery queues several times a day, and > we catch any systems that are refusing or "greylisting" our mail. We > frequently catch Yahoo, and, less frequently, Google, doing this, and we > take action immediately to resolve it. But if the destination servers > accept the mail, we consider it delivered at this point. So here's the meta-problem, which everyone already knows: due both to massive scale and massive abuse, mail delivery has gotten complex and problematic, and diagnosing delivery problems now requires proactive reputation monitoring and prior registration with major receivers. (To be fair, as a multi-stage distributed process, which means that problems often happen later and out of sight, email diagnosis has always been a challenge...) Debugging delivery problems ought to involve collaboration with receivers but they tend not to have the resources to respond. Greylisting is one of a considerable array of control mechanisms. Given that it only introduces delay (temporary SMTP refusal for a few minutes up to perhaps an hour or so), it's one of the more benign, if irritating, mechanisms. Most of the others happen post-handoff, are catastrophic, but aren't visible to the sending side. Since there is now a body of non-delivery experience, it might be helpful to aggregate information about the problem and see whether any patterns appear. As noted in the earlier message, it might also help to try some alternatives when there's a delivery problem, to look for specific factors that caused the non-delivery. d/ -- Dave Crocker bbiw.net